Our general approach is that we always use the most cost efficient and sustainable packaging solution, without jeopardising functionality.
For small items such as utensils, soft furnishing or replacement parts, we use recyclable packaging bag.
For big items(ranging from 10-40KG) such as chairs, side table, shoe rack, we use cardboard made out of recycled paper.
For extra heavy or large items(40KG+), such as sideboard, sofa, cabinet, we use cardboard with nailed wood frame. While this might require extra effort in removing packaging, it does reduce product damage by 35% during transportation.